The launch is just the beginning
Your journey to the best app your users ever had is not finished with going to market. Quite the opposite, it’s already started.
Although the development of your app was demanding, there are a lot of challenges waiting for your app when it’s live. The target group will define your success, and if the app is buggy or outdated, you will lose customers.
That’s why you need a skilled team, ready to maintain your app and react immediately to every sign of abnormality. You need people who will monitor and optimise the app to be prepared to handle increasing traffic. Finally, you need those guys to update the app and develop additional features to provide end-users with everything they need.
You need experienced developers.
You need TeaCoders.
How can maintenance and further development affect your business?
It’s demanding when your app attracts new users. You have to provide them support in case of having issues and fix them immediately. It’s not only about the app itself but customer care and branding.
Every system is updated, and so is your server. The truth is that every actualisation might have unexpected consequences for your app. If you’re unable to fix your app in no time, you might lose customers – if your app doesn’t work, they’ll look for another.
Let’s say you have a booking app that does not work when someone wants to plan their trip. They’ll use another tool, and if it provides them with all they need, they might never return to your app.
Sometimes it’s easy to think that you don’t need to monitor competitive solutions, just focus on your target group, but it might be tricky. You might miss an opportunity to gain more customers or lose some simply because the competitors improved their apps or made them more intuitive (easiness of use is a key factor too).
When you know what your competitors are doing, you may respond to their activities by adding new functionality to your app (that wasn’t planned) or resolving problems they are facing. Whatever you want, you need a skilled team that knows the app and can develop those solutions quickly.
If your app provides in-app payments, any issues might decrease sales volume. There might be various reasons for that, but the most obvious is a disrupted customer journey (when a client can’t go smoothly through the purchasing process) and invalid payments (for example, a massive update of the external system affected your app).
In this case, you lose money in the short term (unfinished purchases), but may lose customers in the long run if they are not loyal enough to stay with you (even without using an app or waiting for it to work).
Do you really need maintenance?
It’s just a rhetorical question. Without it, your app will be buggy or outdated, lacking features and therefore insecure or annoying. Whatever the reason is, you’ll lose customers.
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Our main goal is to build tailor-made apps that fulfil all end-users needs. Check what our clients said about how we managed to do that.
(…) I was definitely impressed by their level of communication. Their team is also highly versatile. (…) It makes me feel confident that they have the expertise to deliver any kind of app or feature I may want in the future.
They do everything they say they’re going to do, and they do it on time. Most people overpromise and underdeliver, but TeaCode underpromises and overdelivers. I wouldn’t hesitate to work with them again. We picked the right team.
They were more proactive than other service providers we’ve worked with in the past. TeaCode.io actually contributed ideas. They became part of the development of the project.
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