Subscription Model and Freemium App Monetization Strategy
In the subscription model, users are typically initially granted free access to download the app (or a trial period in the cases of many B2B solutions). After that, they can choose the preferred subscription level and are charged accordingly after the period they choose.
Time-Based Flat Subscription
Time-based flat subscriptions offer flexibility in renewal payments. Users are typically charged a consistent fee for app access, with discounts often increasing for longer subscription periods. While monthly, quarterly, and annual subscriptions are the most common, the ideal length depends on the mobile app itself. For some applications, shorter durations like one-day or 7-day access, or even half-year options, might be more suitable. For example, the ibuk.pl portal.
Benefits:
- Full access, simple payment: Users unlock all features with one straightforward payment.
- Budget-friendly for users: Smaller, recurring payments can be easier for users to manage.
- Consistent revenue stream: Provides developers with predictable income for ongoing mobile app maintenance and improvements.
Disadvantages:
- Subscription cancellations: Users can cancel anytime, leading to potential churn of paying users.
- Lower upfront revenue: Payments are smaller and spread out, meaning less immediate income than one-time purchases.
- Long-term profitability questionable: Lifetime subscriptions might be less profitable in the long run if app users remain subscribed for many years.
Tier-Based Subscription Apps
A single flat subscription fee might not be sufficient for more complex applications. Apps offering a wide range of features and usage levels might discourage individual users or companies that utilize or need it (or might not afford it). In these situations, tier-based subscriptions become a valuable approach. This model allows users to select subscription tiers that match their specific needs, paying for increased usage limits, particular components, or modules as required.
This strategy is employed across various industries but is particularly common in marketing software. Solutions like SurferSEO or HubSpot are prime examples, offering different subscription levels that unlock additional modules, extensions, and higher usage capacities. Importantly, tier-based subscriptions can also incorporate the standard subscription model benefits, like discounts for longer subscription commitments.
Benefits:
- Pay-for-what-you-need: Users only pay for the features they actually use, making it more budget-friendly.
- Steady, predictable income: App creators get a reliable revenue stream from paying users, making it easier to plan for the future.
- Wider audience reach: Tiered pricing opens the mobile app up to individuals and smaller businesses who might not be able to afford a high flat fee.
- Scalable costs & income: As app usage grows, income scales too, allowing for flexible adjustments to meet demand.
- Flexible Pricing: Offering different tiers caters to various user needs and budgets.
Disadvantages:
- Easy to cancel: Users on short-time-based plans can easily cancel, leading to potential user churn.
- Expensive in the long run: When the needs grow, so does the cost. Some users or companies might be forced to find a more cost-effective solution.
Pay-Per-Use (Pay-As-You-Go)
Pay-per-use models are frequently seen in SaaS solutions, particularly those leveraging AI/ML and offering APIs. In these cases, pricing is often structured around the number of requests made or tokens processed, like in the OpenAI Sora or Runway case. It's an ordinary mobile app monetization model for AI media generators.
This pay-per-use approach can be the primary monetization strategy or complement subscription models. It's handy when users occasionally need to exceed their typical usage limits without committing to a higher subscription tier.
Benefits of Pay-Per-Use:
- Low entry cost: Users only pay for what and when they need it, avoiding subscription fees.
- Scalable: Pricing adapts directly to usage levels.
Disadvantages of Pay-Per-Use:
- Unpredictable monthly revenue: Income can fluctuate significantly based on user activity.
- Income instability: Forecasting and maintaining a consistent, stable revenue stream is challenging due to variable user consumption.
Pay-Per-Seat
Another effective monetization strategy is to implement per-seat pricing. This approach, particularly popular in B2B applications, involves charging companies based on the number of app users within their organization who require access to the mobile app. Essentially, businesses pay for each "seat" or user account. This model can be structured with a single pricing tier or, more commonly, with multiple tiers offering varying feature sets and usage limits, similar to tier-based subscriptions.
Well-known examples of apps utilizing per-seat pricing include Notion and ClickUp. Some platforms, like EngageBay or Webflow, refine this further by adjusting subscription costs based on individual user access levels within the organization, offering even more granular control over pricing.
Benefits of Pay-Per-Seat:
- Full feature access: App users typically get access to all or tiered features for a reasonable cost.
- Cost-effective for users: This is especially good for smaller businesses, as they pay only for the number of app users they need.
- Broader market appeal: Attracts businesses of all sizes due to flexible, scalable pricing.
- Win-win for adoption: Encourages broader use and uptake of the service.
Disadvantages of Pay-Per-Seat:
- Infrastructure demands: Requires careful infrastructure planning and cost management to stay profitable.
- Strain from user spikes: Sudden increases in users can overload the system and hurt user experience, requiring rapid infrastructure adjustments.
- Revenue fluctuations: Drops in user numbers can lead to unstable cash flow.
Freemium Model
Many apps that use subscriptions also include a "freemium" option - it's the most popular app monetization strategy. This means they offer a basic version of the app, with limited features or usage, completely free of charge (users are free to download apps, so it's the best way for growing a user base). The idea is to let users try it out and get hooked without paying anything upfront. To get the full experience, though – access to all the features, higher usage limits, or to get rid of ads – users can upgrade to a premium subscription.
Think of Spotify, for instance. You can listen to music for free, but there are limitations like ads and being unable to choose specific songs. But if you want to ditch the in-app ads, skip songs as much as you want, and pick your playlists in any order, you can subscribe to Spotify Premium. This freemium-plus-subscription approach gives users flexibility and gives app creators a reliable income stream.
Benefits of a freemium app monetization model:
- Easy to try (low threshold at no cost!): Encouraging users to try is easier if the app is free.
- Boosts user numbers: A growing app's user base means a broader pool to convert free users to paying customers.
- Word-of-mouth potential: Happy free users can spread the word.
- Flexible monetization: You can make money with ads, in-app purchases, and premium subscriptions – lots of options!
Disadvantages of a freemium app monetization model:
- Basic functionality: Users have limited possibilities and need to pay to unlock premium features.
- Unpredictable income: Not all users pay, so revenue can be less steady.
- Disadvantages of applied monetization models: If you decide to implement ads or in-app purchases, you also gain their disadvantages regarding app experience (e.g. various ad formats).
- Burden for infrastructure: You might need to prepare a solid infrastructure to handle many app users.
What kind of apps can use the freemium model?
The subscription and freemium models suit various apps, especially those offering premium content or enhanced experiences. For example:
- News & entertainment: Upgrade for exclusive access to content (e.g., The New York Times).
- Music streaming: Paid for ad-free, offline access and Hi-Fi quality (e.g., Spotify, Apple Music).
- Dating: Premium subscriptions for unlimited swipes and advanced features (e.g., Tinder, Bumble).
Lifetime Access
A lifetime subscription can be a smart move for apps in their early stages, especially when funding is crucial. This model offers users permanent access for a single, larger payment. Interestingly, I noticed that this one-time fee often works out to be around the same price as a two or three-year subscription. The great thing about lifetime subscriptions is that they can provide a quick cash boost early on, and those who jump on board become loyal users and even advocates for your mobile app. The only thing you need to do is to remember about them and treat them as VIPs, not a legacy burden.
Benefits:
- Big cash boost (early on): It's like a shot in the arm for funding, especially when you're just starting. That one-time, bigger payment from users can help fuel development.
- Happy early birds: Think about those first users who jump on board – they become your biggest fans! Lifetime access can feel like a great deal for them, making them loyal and more likely to spread the word about your app.
- Simple for users to understand: "Pay once, use forever" is pretty straightforward, right? No confusing subscription stuff.
The not-so-good Sides
- Less predictable income (long-term): Lifetime access is more of a one-off thing, making planning for the future trickier.
- Revenue cliffhanger: Once everyone who wants lifetime access has it, that big upfront cash flow kind of...stops. You need to figure out other ways to make money down the road. Here is when the monetization model switch comes: you can offer time-based subscriptions only since then!
- Could lose out later: If your app becomes super popular and people use it for years, you might make less money overall with lifetime access compared to subscriptions.
Paid Apps (Pay-Per-Download - PPD)
Pay-per-download apps use a simple approach: users pay a single fee to download the app and then get full access to everything without further costs.
This approach is one of the oldest app monetization strategies in the app industry. While they offer a clear value proposition, they may face challenges in attracting users compared to free alternatives.
What kind of apps should use the pay-per-download model?
The pay-per-download (PPD) model suits apps with strong brand recognition, unique and distinctive features, and a well-defined value proposition. However, niche or specialised apps that cater to specific needs can also thrive under this model.
Benefits of Pay-Per-Download:
- Simple money: Straightforward and easy-to-understand revenue: as an app publisher, you get paid for each download.
- Steady income (maybe): If your app is awesome and stands out, you could have a pretty reliable income from those download fees.
Disadvantages of Pay-Per-Download:
- Tricky to get users: People can hesitate to pay upfront if they can't try it for free first, so you might have a problem growing your user base. You will need to convince people your app is worth paying for before they even download it, which can be tricky when free options exist.