Now, let’s review a travel planning app’s functionality, considering both basic and premium features.
Remember that your trip planner doesn’t have to have all those listed app features. It’s about uniqueness, not bringing as many modules as you can. What is more, you don’t always have to create all of those systems from scratch; you can integrate your app with others. That will decrease the overall cost but still allow you to fulfil your goals.
I divided these features into three groups – admin, user and agency dashboard, because, depending on your app specifics, you might need to build two or three of them.
Admin dashboard
The admin dashboard is your place to manage your app. You need to consider the following aspects:
- How will you manage users (and agencies)? How many user types and what access levels does your app require?
- What payment options will be available, and how the billing process will be organised?
- Will your app allow for advertising, and how will it be managed?
- How will you communicate with the users, and what tools do you need for that?
- What analytical tools will you implement? Do you need custom in-app reports?
That will define the core features of your administrative app and the overall management mechanisms.
User dashboard
By saying “user dashboard”, I mean the app that is provided to users, no matter whether it’s a mobile or web one. This app usually has different features than the admin dashboard in travel apps.
User profile management
Your travel app needs to offer a login feature and allow one to create a profile. It depends on your goals what elements will be included here, but the basis is a nickname and password (with password management).
The more details you have, the more data you collect and the deeper you understand your users. Therefore you might want to add:
- country of origin
- city
- languages they speak (or/and are learning)
- food preferences (cuisine, food allergies, etc.)
- social platforms connection
- bank account or credit card connection
- places one has been to already
- whether they prefer active trips or relaxing getaways
Planning feature (AI-driven)
In building a trip planner, planning is a must-have feature. Users should be able to plan trip details, make changes to their upcoming trips and invite friends. They should be able to review their journeys and gain access to all relevant information (depending on the features: documents, social posts, photos, maps, insights etc.).
Itinerary visualisation
While creating trip itineraries, it’s good to provide users with a visualisation of the schedule. It can be in the form of a calendar, timetable or a map – it all depends on your audience preferences. Or maybe you’d like to revolutionise this field as well? What about a linear representation which will change our view on travel apps?
Calendar synchronisation
There are many different ways in which one can refer to the calendar in your travel planner app. You can automatically send all the details from the travel planner app to the calendar or, in reverse – from the calendar to your app.
If you want to present the schedule in the form of a calendar, you might need to go through the verification process (e.g. the Google Calendar setup). Keep in mind that this might be an additional cost.
Reminders, notifications & alerts
Push notifications are one of the core features of every mobile app, as they allow users to engage and provide them with up-to-date information about their trips.
You might notify users about:
- flight details (luggage requirements, delays, cancellations, gate changes, when they should go home to be on time)
- weather conditions and changes (e.g. suggesting what to pack)
- new tourist attractions nearby the accommodation location
- discounts for shops, restaurants and other attractions in the area
- friends or other mind-like travellers that are nearby
- new posts and updates from friends and followed contacts
- budget-related information (usage, local shopping habits, lower currency exchange rate)
- insights into the culture, cuisine, history and tradition
- traffic ahead
Offer comparisons
If you’re connecting your app with any booking solutions (accommodation, flights, taxi, tickets – anything), your users might find it useful to have a price comparison within the app to choose the offer with the best value.
You might even go beyond comparing prices and, in addition, highlight all the differences between the options (like the distance from the ocean, shopping mall or swimming pool).
Travel guide & tips
You can encourage your users to discover the destination by providing them tips and insight into the culture, habits, history and communication specifics within your app. Modern travellers will appreciate it as they often want to immerse in localism.
Your travel planning app as a tour guide could inform tourists about local attractions and events according to their preferences.
Payments
You can integrate the app with payment solutions to allow users to make purchases directly from the app: pay for car rentals, tickets or accommodation. By connecting a bank account or a credit card, they might also gain access to budget management features!
Reviews
If you want to engage users even more, you might consider implementing user-generated reviews. They can review places they visited, hotel rooms they booked or restaurants they dined in – everything they can hire or visit using the app.
You can enable reviews with comments, or a simpler version – star ratings.
Maps & navigation
Good travel apps do not skip maps. Map integration with e.g. Google Maps, the most popular solution of this kind, is crucial for every travel app. That allows users not only to plan road trips but also discover the nearest, best-rated or most interesting places and attractions in the area.
However, if you’re building a trip planner that allows one to go off the beaten track, keep in mind there might be no internet connection. Therefore, maps within your app should work offline, and it would be best if they were supported by GPS localisation tracking.
Augmented Reality (AR)
Nowadays, merging digital and analogue worlds is becoming more and more popular. Therefore, to enhance the travel experience, you might implement Augmented Reality solutions into your app. You can literally show people historical scenes that took place in the area they are in, reconstruct destroyed monuments or animate steady objects. The sky is the limit for your imagination.
Voice assistant
Depending on what features are crucial for your travel planner app, you might want to implement a voice assistant. It’s a must-have in navigation-based apps but not necessary when you offer just an itinerary planner with booking features.
Keep up with market trends, as you might discover that what you see as great is not necessary from your target audience’s perspective. According to Statista, only about 36% of people who use digital tools to plan their trips use voice-activated search engines.
Sharing and collaboration
Sharing is a must-have feature for everyone but solo travellers. If people are travelling together, they should have access to the same trip plan, but they might want to show it to their relatives and friends, too. Some of them might consider it as a safety feature as everybody knows where this person should be at the moment and can take action if they’re not there.
File storage
There might be a lot of necessary documentation when planning a trip – hotel rooms purchase confirmation, flight tickets, food allergies list, medicaments prescriptions… Therefore, file storage might come in handy to keep everything in one place and share those files with co-travellers. Just make sure to encourage users and make this feature easily accessible.
Packing checklist
For many, the worst nightmare when it comes to an upcoming trip is to pack bags. Everyone has forgotten about something at least once and knows how inconvenient it is to have a laptop without a charger. Your trip planner might help the users to pack themselves by providing a pre-made and editable list of items they should take with them based on location, weather or activities they have specified in the itinerary.
However, it’s more than a feature for the app than the app itself as a similar one already exists – check PackPoint (maybe you could even integrate with it!).
Stats & trip summaries
Some users might appreciate it if travel planning apps showed them where they were and what they visited, how many miles they travelled or how many points they collected during your in-app street games.
You may consider integrating your app with the most popular health apps that track steps and vitals as well as think about a smartwatch app. People love colourful charts, push notifications with achievements and goals to be beaten.
Booking and reservations
When people are planning their trip, they need to decide where to go and where to stay. For this reason, your app might offer hotel reservations and booking hotel rooms. Those might even be enriched by user-generated reviews that allow everyone to evaluate the accommodation quality. It can also show the nearby tourist attractions.
What might come in handy but is not common in existing apps is a comparison feature. Choosing a place, we’re considering more than one offer, and sometimes, those are details that matter – the distance to the beach, the location of the nearest shopping mall or a metro station. People might need to compare available children’s amenities or apartment equipment.
You could enhance users’ immersion in various locations by offering Virtual Reality Tours as well.
Keep in mind you’ll probably need an in-app purchases feature for booking solutions to work.
Transportation
As an all-in-one trip planner tool, your app could also offer flight bookings, car rental or taxi ordering. You might also integrate with Google Maps to see where the taxi is or where to put the rental car.
You could also implement a public transportation itinerary tracking – buses, trains and metro – to help users to commute without the need to call a taxi.
Weather conditions
Your trip planner might offer a weather forecast feature to not only inform about the current weather in the chosen location but also to affect the list of items to pack in real-time. Your app can even dynamically modify the itinerary depending on the weather conditions to avoid laying on a beach during the pouring rain!
Emergency services
It might be worthwhile to implement map integration for tracking user localisation on Google Maps. You can also implement location sharing, an alarm button or even voice-activated procedures in the case of an emergency or dangerous threat!
In-app language translator
A good add-on for your app might be a connection with Google Translate, but your app might go even further. You can use a mobile camera to scan the surroundings and, using Augmented Reality and Artificial Intelligence, translate texts and place them on buildings or banners instead of the original ones.
Offline access
When you’re building a travel app, keep in mind that users might go off the beaten track and lose their Internet connection. Therefore, it’s best to ensure that users will be able to access many features offline – the most important ones are maps and navigation to find the way back in case they get lost.
Support
Every travel planning app offers user support. It’s not only crucial to help users solve issues they encounter but also an amazing source of knowledge about what to improve in your app.
You can either go for a regular, human option or try using a bot!
Agency panel
Depending on your trip planner app development goals, intention and monetisation model you chose, you might need to develop an agency portal. In fact, it’s a must-have each time your travel planner app is about to offer 3rd party’s services. The agency panel allows your partners to manage their companies and their offering. It also allows to manage bookings and monitor the fee value.
The functionality of an agency or partner portal depends on the possibilities they should acquire within your app. You might need to develop a separate app for this purpose or use the admin panel with a bit more advanced access control management feature.