Comprehensive Solution for Streamlined Aviation Audits

The goal was to develop a platform that streamlines the aviation audit process based on the client’s industry expertise and our development proficiency.

TIMELINE: 15 MONTHS
COUNTRY: GERMANY

About

About the project: We developed a cutting-edge platform designed to optimise aviation audits by simplifying processes, providing essential audit materials and documentation, and enabling seamless execution.

Result in short: The platform was developed in about
a year with several potential clients already interested.

The client chose to work with us because they saw that we aligned well with their goals and budget. According to the client, they appreciated our collaborative approach to development, where we focused on building the platform with them, not just for them.

Our Team

Project Manager

Analyst

Designer

Developers

QA Engineer

Project Manager

Analyst

Designers

Developers

QA Tester

The Client & The App

The client was a team of three experienced aviation professionals: a pilot, a compliance manager, and an auditor. Their mission was to develop a platform that would streamline the audit process in the aviation sector, simplifying audit execution by providing essential materials, documentation, and tools.

The platform targets small airlines fleet managers, addressing the regulatory requirements of European aviation laws.

Illumbra goes beyond just audit management. The team behind it enhances operational efficiency by offering legal guidance to ensure compliance with aviation standards. The client’s team of experts
and lawyers also provides businesses with the expertise needed to navigate complex regulations, reducing the burden of audit preparation and execution.

Results

Our task was to build a web application to digitise and simplify the aviation audit process - an area where no such tool existed in the market. The client approached us with a clear vision and scope, seeking a detailed cost estimate. Our role was to refine this idea and turn it into a functional platform that addressed both their needs and industry demands.

Rather than creating a one-size-fits-all platform,
we opted for a tailored solution with three distinct panels, each catering to specific roles:

admin panel

domain expert panel

compliance manager panel

Our Solutions

1. Discovery Phase & Defining Scope

The journey began with an in-depth discovery phase
to understand the client's objectives and refine the product concept. Through workshops and collaboration tools like Slack, Confluence, and Figma, we aligned on the needs of the aviation industry despite the client’s tight schedules.

Once we fully grasped the project’s challenges,
we defined the product’s scope, ensuring it met both the client’s vision and regulatory requirements.
This foundation set us on the path for development, ensuring we had clear goals.

2. Prototype & Feedback

The journey began with an in-depth discovery phase
to understand the client's objectives and refine the product concept. Through workshops and collaboration tools like Slack, Confluence, and Figma, we aligned on the needs of the aviation industry despite the client’s tight schedules.

3. Panel Development

Admin Panel

One of our first key deliverables was the Admin Panel. This panel simplifies user access management, allowing the admin to efficiently add, organize, and supervise users (domain experts, compliance managers,
and clients). Admins can manage access through
a streamlined dashboard, making the entire process intuitive.

The question pool is another key feature of the Admin Panel. It’s organized around specific topics related
to European aviation regulations. Domain experts are assigned categories and are responsible for creating and modifying questions. These questions undergo
an approval process from the admin, ensuring they comply with regulatory standards.

The system intelligently prioritizes unseen questions
(to avoid duplication), promoting a comprehensive review approach, rather than just ticking off a checklist. The admin also has access to analytics that show
the adequacy of questions across different topics, maintaining a relevant and diverse question pool.

Domain Expert Panel

In the Domain Expert Panel, experts are restricted
to categories assigned to them by the admin. Their primary role is creating and submitting questions tied to specific regulations.

Experts ensure each question is clear and concise and linked to relevant legislation. After submission,
the questions are reviewed by the admin, who approves or requests modifications to ensure clarity and regulatory compliance.

Compliance Manager Panel

The Compliance Manager Panel plays a pivotal role in scheduling and overseeing audits. Managers can select the audit date, title, description, and relevant audit topics based on the company’s profile. They are responsible for adding auditors and auditees to the system, ensuring both parties are notified with email invitations.

Once the audit begins, auditors review responses to each question, checking compliance with the relevant criteria. If issues are identified, the auditor documents them. The auditee then provides corrective actions, which the auditor must accept as satisfactory before the audit concludes. Compliance managers track
the entire process, ensuring all corrective actions are implemented. They also generate audit reports that can be shared with regulatory bodies.

4. Audit Execution and Legal Expert Integration

As the platform development progressed, we added features for Audit Execution and the integration of Legal Experts. The audit process allows auditors and auditees to interact directly - auditors can assess responses, and auditees can propose remedies.

If issues are resolved to the auditor’s satisfaction,
the audit moves to completion. Legal experts were integrated into the platform to help the client navigate complex regulatory questions and provide additional support in meeting aviation compliance standards.

5. Target Product Release

After a year of development, we targeted a Product Release by late summer 2023, with several potential clients already showing interest in the platform.
By focusing on user needs and streamlining processes, the platform was able to enhance operational efficiency and simplify the audit process for small to mid-sized airlines.

Key Highlights

Tailored Solutions

Instead of a one-size-fits-all platform, we focused
on building a solution that catered specifically to
the needs of each user role—admins, domain experts, and compliance managers.

Simplified User Experience

Instead of a one-size-fits-all platform, we focused
on building a solution that catered specifically to
the needs of each user role—admins, domain experts, and compliance managers.

Regulatory Compliance

With domain experts and legal specialists involved
in the creation of content and question validation,
the platform ensures strict adherence to European aviation laws.

Audit Automation

The platform offers an automated approach to scheduling, managing, and executing audits, ensuring compliance and efficiency.

Let's win your market together!

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your application

Contact us to discuss your app idea and possibilities. We’ll advise you on the best solution and estimate the project. If you have any questions – we’ll provide you with answers.

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Schedule a call with Mark,
our Technical Solutions Manager

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mark.cameron@teacode.io

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