About the project: We developed a cutting-edge platform designed to optimise aviation audits by simplifying processes, providing essential audit materials and documentation, and enabling seamless execution.
Result in short: The platform was developed in about a year with several potential clients already interested.
The client chose to work with us because they saw that we aligned well with their goals and budget. According to the client, they appreciated our collaborative approach to development, where we focused on building the platform with them, not just for them.
Project Manager
Analyst
Designer
Developers
QA Engineer
Project Manager
Analyst
Designers
Developers
QA Tester
The client was a team of three experienced aviation professionals: a pilot, a compliance manager, and an auditor. Their mission was to develop a platform that would streamline the audit process in the aviation sector, simplifying audit execution by providing essential materials, documentation, and tools.
The platform targets small airlines fleet managers, addressing the regulatory requirements of European aviation laws.
Illumbra goes beyond just audit management. The team behind it enhances operational efficiency by offering legal guidance to ensure compliance with aviation standards. The client’s team of experts and lawyers also provides businesses with the expertise needed to navigate complex regulations, reducing the burden of audit preparation and execution.
Our task was to build a web application to digitise and simplify the aviation audit process - an area where no such tool existed in the market. The client approached us with a clear vision and scope, seeking a detailed cost estimate. Our role was to refine this idea and turn it into a functional platform that addressed both their needs and industry demands.
Rather than creating a one-size-fits-all platform, we opted for a tailored solution with three distinct panels, each catering to specific roles:
admin panel
domain expert panel
compliance manager panel
The journey began with an in-depth discovery phase to understand the client's objectives and refine the product concept. Through workshops and collaboration tools like Slack, Confluence, and Figma, we aligned on the needs of the aviation industry despite the client’s tight schedules.
Once we fully grasped the project’s challenges, we defined the product’s scope, ensuring it met both the client’s vision and regulatory requirements. This foundation set us on the path for development, ensuring we had clear goals.
The journey began with an in-depth discovery phase to understand the client's objectives and refine the product concept. Through workshops and collaboration tools like Slack, Confluence, and Figma, we aligned on the needs of the aviation industry despite the client’s tight schedules.
One of our first key deliverables was the Admin Panel. This panel simplifies user access management, allowing the admin to efficiently add, organize, and supervise users (domain experts, compliance managers, and clients). Admins can manage access through a streamlined dashboard, making the entire process intuitive.
The question pool is another key feature of the Admin Panel. It’s organized around specific topics related to European aviation regulations. Domain experts are assigned categories and are responsible for creating and modifying questions. These questions undergo an approval process from the admin, ensuring they comply with regulatory standards.
The system intelligently prioritizes unseen questions (to avoid duplication), promoting a comprehensive review approach, rather than just ticking off a checklist. The admin also has access to analytics that show the adequacy of questions across different topics, maintaining a relevant and diverse question pool.
In the Domain Expert Panel, experts are restricted to categories assigned to them by the admin. Their primary role is creating and submitting questions tied to specific regulations.
Experts ensure each question is clear and concise and linked to relevant legislation. After submission, the questions are reviewed by the admin, who approves or requests modifications to ensure clarity and regulatory compliance.
The Compliance Manager Panel plays a pivotal role in scheduling and overseeing audits. Managers can select the audit date, title, description, and relevant audit topics based on the company’s profile. They are responsible for adding auditors and auditees to the system, ensuring both parties are notified with email invitations.
Once the audit begins, auditors review responses to each question, checking compliance with the relevant criteria. If issues are identified, the auditor documents them. The auditee then provides corrective actions, which the auditor must accept as satisfactory before the audit concludes. Compliance managers track the entire process, ensuring all corrective actions are implemented. They also generate audit reports that can be shared with regulatory bodies.
As the platform development progressed, we added features for Audit Execution and the integration of Legal Experts. The audit process allows auditors and auditees to interact directly - auditors can assess responses, and auditees can propose remedies.
If issues are resolved to the auditor’s satisfaction, the audit moves to completion. Legal experts were integrated into the platform to help the client navigate complex regulatory questions and provide additional support in meeting aviation compliance standards.
After a year of development, we targeted a Product Release by late summer 2023, with several potential clients already showing interest in the platform. By focusing on user needs and streamlining processes, the platform was able to enhance operational efficiency and simplify the audit process for small to mid-sized airlines.
Instead of a one-size-fits-all platform, we focused on building a solution that catered specifically to the needs of each user role—admins, domain experts, and compliance managers.
Instead of a one-size-fits-all platform, we focused on building a solution that catered specifically to the needs of each user role—admins, domain experts, and compliance managers.
With domain experts and legal specialists involved in the creation of content and question validation, the platform ensures strict adherence to European aviation laws.
The platform offers an automated approach to scheduling, managing, and executing audits, ensuring compliance and efficiency.
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